Refund and Returns Policy

Thank you for shopping at Gowmara.in. We take pride in delivering sacred and beautifully crafted Sasthiram Bandham Murugan Devotee Frames for your pooja rooms.

Returns & Refund Eligibility

We accept returns or offer refunds only if the product is damaged during transit. To ensure a smooth refund process, please carefully follow the conditions below:

Conditions for Refund or Return:

  1. Unboxing Video Required
    A complete unboxing video is mandatory to be eligible for a refund or replacement.
    • The video must clearly show the package being opened from the start.
    • It must capture the condition of the item as it was received, without any cuts or edits.
  2. Timeline
    • You must notify us within 7 days of receiving the package.
    • Claims made after 7 days will not be accepted under any circumstances.
  3. Reporting Damage
    • To initiate a refund/return request, email us at [your support email] with:
      • Your order ID
      • The unboxing video
      • A brief description of the damage

Important Notes

  • No refunds or returns will be provided for reasons other than damage during transit.
  • If the unboxing video is not provided, we will not be able to process your request.

If you have any questions or need help, feel free to contact our support team at [+91 80728 65369 ].

Thank you for your understanding and support.
Team Gowmara

Need help?

Contact us at gowmaraframes@gmail.com for questions related to refunds and returns.

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